February 19, 2005

Modern Types, Part 7

The only thing that stuck from that seminar on Communicating with Our Japanese Clients was that it is rude ever to utter a direct No. No must always be phrased as some variation of Yes.

A friend asks, “I’m thinking about quitting my job, selling my house, and spending all my savings to learn how to be a trapeze artist.”

“Great, yeah, I mean, you ought to go online, see if there’s anything by anyone else who did it, see whether they enjoyed it or whatever.”